Returns & Exchanges

At myNASAstore, we want you to be completely satisfied with your mission-ready fashion. If your gear doesn't fit perfectly or meet your expectations, we offer a hassle-free 30-day return policy for all unworn items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

3

Attach Shipping Label

Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange once the shipment reaches our mission control center.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing